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Legal

Privacy Policy

Your data is sacred. We treat it with the same dignity and care that you provide to families.

1. Data We Collect

We collect only the data necessary to provide our funeral software services. This includes account information, case management data, and usage analytics. We never sell or share personal data with third parties for marketing purposes.

2. How We Use Data

Your data is used solely to deliver and improve our services. AI models are trained on anonymised, aggregated data only. Individual case data is never used for model training without explicit consent.

3. Data Retention

We retain case data for as long as your account is active or as required by applicable law. Upon account closure, data is securely deleted within 90 days unless legal obligations require longer retention.

4. Your Rights

Under GDPR, you have the right to access, rectify, erase, restrict processing, and port your data. Contact our Data Protection Officer at privacy@globaldeathcare.com to exercise these rights.